Privacy Policy

1. Introduction

OpenCommonsGateway ("we," "our," or "us") is devoted to maintaining your privacy. This Privacy Policy elaborates on the methods we collect, utilize, reveal, and safeguard your data when you browse our website opencommonsgateway.top or utilize our yacht charter offerings.

Engaging with our offerings means you agree to the practices outlined in this policy. This document adheres to privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personal data that you willingly supply to us when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Opt to receive our newsletter
• Complete forms on our site
• Engage in our surveys or marketing initiatives

The collected data may contain:

• Your name and means of contact (email, telephone, address)
• Financial details (secured by third-party services)
• Preferences related to yacht charters
• Contacts to reach in case of an emergency
• Specific dietary needs or health information (when provided)

2.2 Automatically Collected Information

Our website automatically captures certain details regarding your device and your interaction with the site:

• IP address and geolocation data
• Type and version of browser used
• Visited pages and duration of site engagement
• References from other sites
• Details about your device (model, screen dimension, etc.)

2.3 Cookies and Tracking Technologies

Cookies and alike tracking mechanisms are used to augment your experience on our platform. These tools enable us to:

• Store your preferences
• Analyze how our site is being used and its performance
• Deliver tailored content
• Enhance our offerings

It's possible to adjust your cookie preferences via your browser options or our cookie consent tool.

3. How We Use Your Information

The data we collect is employed for several purposes:

• Service Provision: To administer yacht charter services, facilitate reservations, and communicate about your bookings
• Client Support: To address your queries and offer support
• Transaction Processing: To handle payments and supervise billing
• Ensuring Safety and Integrity: To maintain the security of our operations and safeguard against deception
• Promotional Activities: To distribute informational and marketing communications (subject to your consent)
• Site Enhancement: To evaluate user interaction and refine our site's usability
• Regulatory Adherence: To conform with legal and regulatory obligations

4. Information Sharing and Disclosure

Your personal information is not traded, sold, or leased to external parties. We may divulge your data in the following scenarios:

4.1 Service Providers

We might share details with reputable third-party service purveyors that aid us in tasks such as payment processing, site hosting and upkeep, email marketing, and customer service.

4.2 Legal Obligations

We might disclose your details as compelled by legal mandate or in the event of legal processes, judicial orders, urgent situations, or probes into suspected illicit activities or fraud.

4.3 Business Transactions

Your information could be transferred as an asset in the event of a business consolidation, acquisition, or asset sale.

5. Data Security

We apply suitable technological and procedural safeguards to protect your personal data against illicit access, modification, exposure, or obliteration. These precautions include encryption, secure servers, access controls, systematic reviews, and staff training.

Nevertheless, no electronic storage or data transmission method is infallibly secure. We cannot warrant the absolute security of your data.

6. Data Retention

Our policy is to retain your personal data only as needed to satisfy the purposes for which it was accrued or as mandated by law. Typical retention periods:

• Charter reservations: 7 years (tax/legal reasons)
• Marketing interactions: until you opt out or erase the data
• Site analytics data: 26 months
• Support inquiries: 3 years from the final interaction

7. Your Rights and Choices

Your rights encompass accessing, modifying, erasing (as per legal stipulations), transferring, opting out of marketing, and controlling cookies. To exercise these rights, reach us at the contacts provided below.

8. Third-Party Services

8.1 Google Analytics

We use Google Analytics for insights on how our website is utilized. Opting out is possible through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interfacing

Our web pages might include links to social media platforms, each governed by its own privacy policy.

8.3 Payment Processing Companies

Financial transactions are handled by payment processors that are compliant with PCI DSS standards.

9. International Data Transfers

Your information could be migrated and processed in countries different from Spain. We uphold appropriate measures in line with current privacy regulations.

10. Protection of Minors

We do not intentionally collect data from persons under the age of 13, as our services are not intended for minors. Should you be aware of such an instance, please inform us promptly.

11. Updates to This Privacy Policy

This Privacy Policy may be revised to mirror alterations in our practices or legislative changes. We will make you aware of updates through postings on our website, reaching out to registered users, or displaying a notice on our platform. Continuing to use our services after changes take effect indicates your acceptance.

12. Contact Information

If you have inquiries regarding this Privacy Policy or our data handling methods, please get in touch with us:

13. Adherence to the Google Ads User Consent Policy

We observe the Google Ads user consent regulations. At any time, you can modify your preferences concerning cookies and tracking within our cookie settings.